Ryder AI Meet your AI assistant

NEMT software that handles the work for you.

Book rides, plan your drivers’ whole day in one click, follow every van live, and get paid for every trip, whoever pays for it.

$59 per vehicle per month. No contracts.

Most NEMT software gives you features to work with. HealthRide is built to do the work for you. With Ryder Go, you can plan the whole day in one click, your drivers get every stop on their phone, and every finished trip turns into an invoice.

  1. Book the ride

    Add a ride in seconds, or let facilities and brokers send trips in. Each one is priced from your rates.

  2. Plan the day in one click

    Click Ryder Go and every trip gets the right driver and van. You look it over and approve.

  3. Drivers take it from there

    Each driver gets their stops on their phone, one step at a time, and you can see where they are.

  4. Get paid

    Finished trips turn into invoices, and every payment shows up in one place, whether it came by card, check, broker or insurance.

Plan your whole day in one click. With Ryder Go, you pick the trips and the drivers and click once.

Every trip gets matched to the right driver and van, based on pickup times, appointments, where your drivers are and who needs a wheelchair van. You see the plan first, and nothing changes until you apply it.

  • Drag and drop on the dispatch board any time
  • Lock a trip to a driver and it stays put
  • Warns you before a wheelchair trip goes to a van without a lift
See Ryder Go

Track every ride on the live map. See where each driver is and what they’re doing right now, without calling anyone.

Riders and facilities get a text with a link that shows when the driver will get there.

  • Reminder texts before the ride and when the driver is on the way
  • GPS miles and the route driven are saved on every trip
  • See each driver’s next pickup and message them from the map
See the live map
A map of town from above with each van marked where it is, and the dotted route one van is driving

An app your drivers will actually love. Your drivers see their day, tap for directions, and move each ride along with one big button.

Riders sign right on the phone, and the app keeps working even when there’s no signal.

  • Works on iPhone and Android
  • Chat and voice notes with the office
  • Rider details never show on the lock screen
See the driver app

Get paid for every ride, whoever’s paying. When a trip is done, it turns into an invoice priced from that payer’s rates.

Send a pay link, take cards, and record checks, broker payments and insurance payments. It all lands in one list, so you always know who still owes you.

  • Facilities, brokers, insurance plans and private-pay riders
  • Pay links and saved cards for riders
  • QuickBooks file and payroll exports
See billing
A card reader, a check, an insurance claim and a facility, each on a dotted path into one invoice tray

Meet Ryder AI. An AI agent that actually gets things done for you.

Ryder AI doesn’t only answer questions. Ask it to book a ride, move a pickup, assign tomorrow’s trips or send an invoice, and it does it. It always checks with you before it changes anything, and it keeps getting better as we teach it more.

Ryder AI

Ask Ryder anything

Ryder prepares the next step. You decide whether it happens.

Broker trips land on your board automatically. HealthRide connects with your brokers, like MTM, Alivi and Sentry, so new trips show up on your board on their own.

No retyping and no copying from portals.

Connected with brokers like

  • MTM
  • Alivi Health
  • Sentry
  • More coming soon

Signatures, GPS miles, on-time records and no-show wait times are saved on every ride, and the trip log prints ready for broker audits.

Broker tripsAdded to the board

Also in every plan.

  • Trip requests

    Facility, website and broker requests wait in one list for you to approve.

  • Facility portal

    Clinics and senior living staff book rides and follow them live.

  • Rider portal

    Riders and families book online and follow their driver live from a text link.

  • Booking form

    Put a ride request form on your website or share it as a link.

  • Repeat rides

    Set up standing rides once. The trips keep coming.

  • Driver shifts

    Weekly shifts per driver and van, with easy one-day changes.

  • Team chat

    One conversation per driver that every dispatcher can see.

  • Reports

    Revenue, trips, on-time service, miles and driver hours.

  • Team roles

    Owner, dispatcher, billing and more. Each person sees only what they need.

  • Licenses and insurance

    Expiration dates for drivers and vans, with reminders.

  • Vehicle inspections

    Drivers check their van at the start of every shift, right in the app.

  • And much more

    Saved routes, labels, search, exports and more, all in the same plan.

Switching is easy. Bring over your riders, drivers, vans and facilities from your old system or a spreadsheet.

HealthRide lines up the columns for you, and we help with the move.

  1. Upload your lists

    Riders, drivers, vans and facilities from a spreadsheet or your old software.

  2. Add your rates

    Your fares per payer, so every trip is priced the moment it is booked.

  3. Invite your drivers

    They join from their phone with an invite code.

One simple price. You pay per vehicle, and every feature is included.

$59 per vehicle per month

Every feature, one monthly plan. No contracts.

Running a bigger fleet? .

Included

  • Unlimited trips and dispatching
  • Ryder Go one-click planning
  • Live map and GPS tracking
  • Driver app for iPhone and Android
  • Billing for facilities, brokers, insurance and riders
  • Reports and exports

Built because owners asked for simple.

Most NEMT software we saw was outdated, hard to figure out, and cost thousands of dollars a month.

Owners kept asking us for the same thing: software that is simple and just works. That is the rule we build by.

The HealthRide team

Questions, answered.

What does HealthRide do?

It runs the daily work of a NEMT company: taking trip requests, planning and assigning the day, the driver app, live tracking, and billing. There is one app for the office and one for drivers.

What makes HealthRide different from other NEMT software?

It is simple to learn and quick to use. Ryder Go fills the day’s schedule in one click, Ryder AI books trips and sends invoices when you ask, and the driver app keeps working without signal. Every core feature is included for $59 per vehicle per month.

Can I switch from my current NEMT software without starting over?

Yes. Export your riders, drivers, vans and facilities from your old system and upload the files. HealthRide matches the columns for you, and we help with the move.

What can drivers do in the driver app?

Everything a shift needs: start and end the shift, see the day’s trips, run each ride step by step, open navigation in one tap, collect signatures, and message the office, on iPhone or Android. It keeps working without cell signal and catches up when coverage returns.

Can I take card payments too?

Yes. Riders and facilities can pay by card through our secure card processor, with pay links and saved cards. Cash, checks, facility invoices, broker payments and insurance payments go in the same list, matched to trips and invoices, so you always know what you are owed.

Is it really $59 per vehicle?

Yes. Dispatch, Ryder Go, the driver app, live tracking, billing and reports are all included, and the price only changes when your number of vehicles does.

Can I run broker trips, like MTM?

Yes. HealthRide connects with brokers like MTM, Alivi and Sentry, so their trips land on your board automatically. Signatures, GPS miles, on-time records and no-show wait times are saved on every ride.

Is HealthRide HIPAA compliant?

Yes. HealthRide is HIPAA compliant. Each person on your team sees only what their role allows, sign-ins can use passkeys or two-step codes, every change is recorded, and rider details stay off phone lock screens.

How long does it take to get started?

Setup is adding your drivers, vans, rates and riders, and we help you bring them in from your old system. Drivers join from their phone with an invite code.

See how HealthRide fits your company.

Book a short demo. We will walk you through the dispatch board, the driver app and billing, and answer your questions.

See pricing